Hercules Freight Tracking Online with Customer Care

Hercules Forwarding Inc. is a well-known Freight company in the United States and Canada. It is one of the fastest-growing cross border LTL carriers in the world. It works as a responsible partner with the Canada border service agency. It is distributed in 26 locations across the US and Canada. The firm has the marketing tagline ‘The Strength to carry your reputation’.

Hercules Freight

Hercules Freight aims at providing safe and reliable transportation solutions for customers. Its Canadian headquarters are in New Westminster, British Columbia while its US headquarters are in Vernon, CA. The firm employees 500 qualified people in its various operations and supply chain units. The terminals are equipped with extra facilities for delivering hazardous material or extreme length material. Hercules Freight has been honored with Canadian Shipper magazine’s Shippers Choice award for 13 consecutive years.

Hercules Freight aims at integrating the latest technology into its operations including advancements in rolling stock and information services. The system is based on EDI and is capable of transmitting information to customers electronically for 24 hours of the day. The firm hires specialized staff for ensuring accuracy and compliance on all reports. Hercules freight’s interactive website helps customers in real-time tracking and getting updates.

Customers can also use a Transit time calculator for getting information about time taken from loading to delivery. Clients can know shipping rate quotations using a fuel surcharge calculator and cube and density calculator. Prospective customers can fill a bill of lading form online in order to create a shipping document. They can generate a printable bill of lading. Such a form requires both shipper and consignee information.

Services offered

  1. Air transportation
  2. Truck and rail-based transportation
  3. Marine transportation
  4. Customs brokerage
  5. Personalized services
  6. Value-added services like Liftgate for pickup

How to Track Hercules Freight Shipment?

The online tracker helps customers stay informed about the status of the consignment. In order to track shipment customers must select specific document types and numbers from the list. Document numbers include PRO number, Bill of Lading number (BOL), Purchase order(PO) code or WEB DSP.

Customers can also use the Multitrack option for tracking a maximum of 4 shipments together. Alternatively, customers can log in to the site with username and password, for getting shipment updates.

Another option to track Hercules Freight is to give a call to its customer care number at 800.621.8723 and provide the PRO / BOL number and they will be able to provide up-to-date shipment status over the phone. For Canada, kindly use this number 800.822.4512.

Unique features

  1. Specialized provider of US to Canada LTL shipments.
  2. Hercules freight is known to offer innovative cross border solutions.
  3. Drivers at Hercules freight are provided handheld computers with GPS for real-time web tracing.
  4. The firm supports sustainability through ‘Hercules Go green’ initiative
  5. Assurance of the fastest possible clearance of shipment.

Head Quarter Address:

Canada Headquarters
Office No- 151 Spruce St., New Westminster,
BC, Zipcode- V3L5E6,
Contact Number: (604) 517-1331

US Headquarters
Office No- 2720 E 26th Street, Vernon
CA, Zipcode- 90058
Contact Number: (323) 263-6100


The Hercules Freight company provided its email for smooth support, which is as follows:

  • For Billing: Billing@herculesfreight.com
  • For Claim: Claims@herculesfreight.com
  • For Shipment: Customs@herculesfreight.com
  • For Dispatch: Dispatch@herculesfreight.com
  • For Sales: Sales@herculesfreight.com
  • For Tracking: Tracing@herculesfreight.com

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