Oak Harbor Freight Lines was founded in 1916 by Ben Koetje. It is a privately owned and operated firm with its headquarters in Auburn, WA. It started off as a family-owned business unit in the LTL sector. Eventually, Oak Harbor established itself as a leading service carrier in the West. It works on the hub and spoke model, with an emphasis on cost-effective services. The company has the marketing tag line ‘Bringing peace since 1916.’
The firm provides quality services by understanding and meeting or exceeding the requirements of internal customers. Oak Harbor Freight Lines has about 35 terminals. It works with advanced vehicles like flatbed trailers and piggy bag trains, to reduce freight delays to a minimum.
Its operations are supported by about 1300 employees in specialized positions. Driving is more than a job here. Safety is of prime concern at Oak Harbour. There is a scheme of internal training for the drivers, to maintain consistency of safe driving practice. Prior to load despatch, drivers conduct a vehicle inspection to ensure all parts are in good condition. Drivers are trained to earn a CDL license. They enjoy good pay rates and job satisfaction.
The firm is equipped with the support of technology. All its services are EDI enabled. It’s business partners include South Eastern freight lines, Lynden freight, MTS freight, and Diamond Delivery. Oak Harbor Freight Lines received a quest for the quality award in 2012. It also became the ITW Construction products choice carrier award.
Clients can access the website to get diverse information such as service time, rate quote or create a Bill of Lading(BOL) option. Clients can also use a density calculator.
Less than truckload: Direct services are provided in 5 western states including Washington, Oregon, California, Nevada, and Idaho. Nationwide services are available in the rest of Canada and the US, through strategic partnerships with a network of carriers.
Truckload: Truckload services include long haul and short-haul in 48’ and 53’ vans.
Warehousing: Warehousing services are available in San Diego and Las Vegas. Las Vegas’ warehouse is spacious with an area of 17000 square feet and provides secure and flexible warehousing solutions.
Guaranteed delivery: Shipment is delivered with a minimum 1-hour window between 8 AM to 5 PM on a service day.
Tracking Oak Harbor Freight Lines Consignment
The company provided an online track and trace tool to check the Oak logistics shipment status. Their online tracking tools look like this:
1) You must have PRO or Reference Number
2) Go here and enter the detail carefully
3) Click on View Detail button
4) This will show the current shipment status.
Alternatively, they can contact the customer care service at (800) 858-8815. They can send a fax message to (253) 931-5137. Customers can use my OHFL option to get shipment notifications. They need to log in with username and password.
Customers can find the status of awaited shipment using a PRO number. Customers can also use the ‘Contact Us’ option by providing details like department, name, contact details and a short message describing the problem.
- Web service API for B2B integration, allowing customers to get rate quotes, shipment information, pick up services and access images.
- Comprehensive benefits program for employees
- Different electronic invoicing options to fit in with customer needs like PDF format, Excel format and Electronic data interchange(EDI).
- Dock to driver programs for employees as well as prospective employees.
- Cargo claims information and policies, with shortage claims, noted damage claims and concealed damage claims.
Head Quarter Address
1339 West Valley Hwy North
PO Box – 1469
Auburn, WA 98071-1469
Oak Harbor Customer Support
For any queries related to the shipment, new booking, or complaint, you can call Oak Harbor dedicated customer service at below given number.
Contact Number: +1 800-285-6254 / 800-858-8815